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Application of Terms and Conditions

These terms and conditions apply to all contracts between you and us.

Interpretation

"We", "us, "our", means Punjabi Book Store.
"You", "your" means the person ordering products under these terms and conditions.
"Working days" means all days other than Saturdays, Sundays, and Public Holidays.
"Product" means the product or products you have ordered from us.

Before Placing an Order

Product Availability
Our availability information is updated regularly, but it is possible that in some instances a title may become unavailable between updates.

We will make every reasonable effort to deliver the products you have ordered within the delivery timeframe applicable at the time of order. If this is not possible, we will notify you and at your option agree a different delivery period or provide a substitute product of equivalent value. Alternatively, you may cancel your order in which case, if your payment card has been debited, we will refund you the purchase price.

Our policy is to cancel orders if we have been unable to supply books within 60 days, or any other items within 45 days, with the exception of products that have not yet been released.

On some occasions, we are required by the card issuer to perform additional security checks on the payment card, which can delay the order until the card has been authorised.

The delivery times given are approximate and delays can sometimes occur. You will receive an email as soon as your order is dispatched.

All delivery times quoted on this website are estimates only, these times are based on working days.

You will become the owner of the products you have ordered when the products have been delivered to you

Price & Postage
Prices shown on this site include VAT, where and to the extent that VAT is required to be applied to the product under UK VAT law. Delivery charges are extra.

Confirming the Order
In placing this order you confirm that you are aware of any age restrictions on these products and assert that you are old enough to purchase them. Please note that all orders are made subject to our Standard Terms and Conditions of Supply. These are available on our Help pages. See in particular the sections on Price Changes and Disclaimer.

The Contract Between Us
After you have confirmed your order we will send an email to you summarising each order you have placed.
When your order has been packaged and is about to be posted to you we will debit your payment card with the total cost of your order.
Contracts formed between Punjabi Book Store and users as a result of using this site shall be governed in all respects by English law and all such users hereby submit to the non-exclusive jurisdiction of the English courts.
Completion of the contract between you and us will take place on dispatch to you of the products ordered This will be deemed to be our acceptance of your offer and to have been effectively communicated to you.

This disclaimer does not affect your statutory rights as a consumer.
Please note that some of our processes are manual and errors can arise. We carry out frequent checks to detect any errors. If they do occur, we will act immediately to minimise inconvenience and disappointment that may be caused. We reserve the right to cancel any order where obvious errors in pricing or product description have occurred.

Restrictions
Before placing an order you must be aged 18 years or over.

In some instances we may decline to deliver parcels to PO addresses. We will contact you if we consider the PO address to be a problem.

Payment Details
We accept payment by Visa, MasterCard, American Express, Switch, Maestro and Delta.
All product prices and delivery charges are shown in US dollar sterling. Your payment card company will perform any currency conversion.

Price Increases
Punjabi Book Store reserve the right to change prices listed without notice. All orders for products are subject to availability and Punjabi Book Store reserves the right to refuse to supply to any individual or company.

Pricing Errors
Although we make every effort to ensure the prices on the website are correct, mistakes may sometimes be made. If we discover a mistake in the price of the products you have ordered, we will tell you and give you the option of either reconfirming your order at the correct price or cancelling your order. If we are unable to contact you or we receive no reply from you, we will cancel your order. If your order is cancelled and you have already paid for the products you will receive a full refund.

Severability
If any part of these terms and conditions is found to be unenforceable as a matter of law, the enforceability of any other part of these terms and conditions will not be affected.

Governing Law
These terms and conditions and any contract between us shall be governed by and interpreted in accordance with English Law and the English Courts shall have jurisdiction over any disputes between us.

Statutory Rights
These terms and conditions are in addition to your statutory rights as a consumer which remain unaffected.

Punjabi Book Store
Is operated by Neelam, St. 8, K. C. Road, Barnala-148101 (Pb.) India, telephone number +91-9357512244.